Those who don’t move will be taken over!
We are on the way. For our customers. For our team. And for the environment.
The satisfied customer is the main focal point for our company and our employees.
It is of the utmost priority that, we carry out the customers individual wishes, to the best of our abilities. This is in conformity with our Quality- and pricing policy. The management and all employees are primarily focused on customer retention and loyalty.
Incorrect service should not have a negative affect on customer relations. Mistakes are an indication, of how to prevent future errors. Mistakes give a company like the Göllner Spedition, the chance to learn and better ourselves.
Every individual employee acts on their own behalf and is responsable for the quality of their own work.
This company Philosophy remains the guiding principle and will serve as orientation for all staff.
The management requires and promotes the internal communication of all employees between departments and locations.
The permanent use of apprenticeships and in service training, help the managements frame of possibilities in family run business.
Quality assurance in business is a management task supported by targeted internal communication and is an essential obligation that has to be implemented by all employees at all levels.
In order to achieve the quality objectives, a structured quality assurance system is required, to assure effective governance, valuation and improvements in service at all stages of implementation.
The quality assurance system is dynamic and will quickly adapt and support the changing needs of a business.
The management bears responsibility for guaranteeing the assurance of internal and external settlement agreements.
The Göllner transport company plans to evolve dynamically within the next few years, into a company that provides all the benefits of classic and yet new modifications in all activities and sectors of logistics that it’s involved in.
The resulting changes should thereby create, a Multi modal logistics service provider from what once was, a transport and furniture removal company.
The company stays true to it’s current customers and their own customer structures but, is equally open to building relations to new customers, with their own target groups and demands.
The Göllner transport company will continue to invest in the above mentioned premises . The most valuable „capital“ will always remain to be the long serving employees.
The Göllner transport company remains and plans to stay a dynamic and future oriented family business that, sets itself new challenges and high standards for the future.